Every booking made with JCM Travel Solutions is subject to cancellation charges levied by the airline, which may vary depending upon flight and booking class. Some booked fares may be non-refundable per the specific airline’s policy. In such event JCM Travel Solutions will not be responsible for any refund. Applicable convenience fees will be non-refundable in case of ticket cancellation by the user, or flight cancellation by the airline. Our cancellation charges: Over and above the airline cancellation charges, we will levy Rs. 250/- per passenger per segment for each cancellation. Cancellation requests received from online or telephonic platform through our customer support shall only be entertained. JCM Travel Solutions shall not be liable to entertain any cancellation requests made through any other medium including but not limited to sms, e-mail For e-tickets, if your cancellation request is made less than 24 hours before departure, you’ll need to contact the concerned airline directly to get your reservation cancelled, and we shall not be responsible for any cancellation requests made less than 24 hours before departure. Convenience fee charged at the time of booking is non-refundable under any circumstances whatsoever. Discount Availed will be non-refundable. Any Trip changes and cancellations, if permitted, may incur increased prices and penalties. A processing fee of Rs. 250/- per ticket/ per voucher will apply for each additional payment required or refund requested as a result. Convenience fee charged at the time of booking is non-refundable. Discount availed at time of booking will be non-refundable.
If you amend / alter your booking, you will be charged the difference in fare as applicable, if any, difference in fare will be applicable when the amendment is made. However, due to amendment/ alteration to your booking if the new fare is lower than the Original fare, difference in the amount will not be refunded, and the rebooking charges as applicable will be collected. The charges levied by Airlines are Non-Refundable in case of cancellation post amendment. In addition to the afore mentioned airline’s amendment charges, JCM Travel Solutions will also charge a non-refundable amendment handling fee of Rs. 250/- per passenger per segment within India for Domestic bookings and Rs. 500/- per passenger per ticket for International bookings (Ex-India/To-India/ Anywhere to Anywhere in the world)
It is mandatory to contact JCM Travel Solutions for all refund requests, as the airline will not be processing refund of your tickets which were booked through JCM TRAVEL SOLUTIONS, If you need a refund for paper tickets, same shall be surrendered with JCM Travel Solutions. Your tickets must reach us within 48 hours from the time of cancellation to enable us to get tickets endorsed by the concerned airline on your behalf. If your paper ticket are lost or damaged, the airline will not be able to process a refund request. JCM Travel Solutions shall not be responsible for any rejection of airline ticket refund request due to loss or damaged condition of your paper ticket. All cancellations made directly with the Airline need to be immediately intimated to us via Email or Phone in order to initiate the refund process Duration required for processing cancellation and refund requests are subject to vary and refund if applicable shall be processed in original source of payment within 12 to 15 working days. In some cases refunds can take up to 30 working days also depending upon the service taken. We shall refund your balance amount only after the respective Airline/Service Provider processes the same to us as per eligible refund. JCM Travel Solutions will not be responsible for any flight reschedule/cancellations by the airline
JCM Travel Solutions is a leading tour and travel company based in New Delhi, Mumbai and Goa cities of India. We also have an office in Bangkok to cater to individual traveler as well as corporate. We are recognized for our specialization in package tours within the country, as well as internationally. Read More…